Creative communications & ai automations

Smarter Comms
Faster growth

AI with a human touch

What we do

We help non-profits and businesses to achieve their goals by building bespoke AI Receptionists and Chatbot Agents, accelerating speed-to-lead responses, reactivating dormant databases, and automating the boring bits — all while ensuring your brand voice stays human.

AI Receptionists

Never miss a call. A friendly voice AI answers, qualifies and books straight into your calendar — even after hours. Do a live demo for your business – call 0489 077 010.

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AI Chat Agents

Multilingual, on-brand chatbots that answers FAQs, captures leads, routes to humans when it matters, and boosts conversions.

 

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Reviews AI Bot

Capture private feedback, recover unhappy customers, and route happy ones to Google reviews to lift your rating.

Speed to Lead

Auto-reply to every enquiry within 60 seconds with a helpful message and calendar link. Follow-ups if they don’t book.

Database Reactivation

Breath life back into dead leads and old customers with compliant, personalised nudges across SMS/email that spark bookings and sales.

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Human Content

 Clear, compelling copy crafted by a journalist and travel writer — websites, articles, case studies, newsletters and more. Your voice, not robot-speak.

business on steroids

What We Deliver:

  • More booked appointments (not just more enquiries)

  • Faster response times and fewer missed opportunities

  • Happier customers with smoother hand-offs to your team

  • Accessibility-friendly experiences for diverse audiences

How we work
Start simple, deliverquick wins, rinse and repeat. We can integrate your existing tools — no code needed.

Ready to free up your time and book more meetings?

feedback

“The chatbot has improved our site’s professionalism, accessibility, and user engagement. It’s user-friendly, aligns with our branding, and seamlessly directs inquiries to the right channels, enhancing both visitor experience and admin efficiency.”

Teagan Crouch

Programs and Marketing Coordinator, Brunswick Neighbourhood House

“My team has just completed Kate’s two-hour AI workshop for communications professionals in the for-purpose sector. It was terrific. Kate is extremely knowledgeable about this fast-changing field and we are putting our learnings into immediate practice to do more with our scarce resources. Every NFP comms team should do this workshop.”

Jayne Dullard

Executive Director Engagement & Advocacy, EACH

“Our new chat bot is definitely assisting our members find the information they need quickly and easily. We’ve received loads of positive feedback. Kate has been a dream to work with and is always responsive to any questions we have.”

Annie Grigg

President, U3A

 OUr Client honour roll

Here are some of the current and past clients we have enjoyed working with over the past 20-plus years.