Our Privacy Policy

1. Information We Collect

We may collect the following information:

• Your name, email address, and organisation details.
• Information you provide via email signup forms or chatbots, such as questions about our services, courses, or other inquiries.

2. Why We Collect Your Information

We use the information you provide to:

• Communicate with you about your inquiries.
• Send you relevant marketing updates, such as news or special offers.
• Allow our chatbots to provide accurate and helpful answers to your questions.
• In some cases, respond to you via phone if you provide a phone number.

3. How We Store Your Information

Your information is securely stored in the following locations:

• Contact form submissions are held in our Outlook system.
• Email subscription information is managed through MailChimp.
• Chatbot interactions are stored by a secure third-party platform with restricted access.

We take reasonable measures to ensure your information is protected.

4. Sharing Your Information

We do not share your personal information with third parties, except for the secure platforms mentioned above, which assist us in providing our services.

5. Your Rights

You have the right to:

• Unsubscribe from our email communications at any time.
• Request that information collected by our chatbots be deleted. To do this, please let us know the approximate time and date of your interaction so we can locate your data.

6. Cookies and Tracking

Our website does not use cookies or other tracking technologies.

7. Children’s Privacy

Our services are not intended for children, and we do not knowingly collect information from individuals under 18 years of age.

8. Updates to This Policy

We may update this policy from time to time. If we make significant changes, we will notify email subscribers of the updates.

9. Contact Us

If you have any questions or concerns about this policy, please contact us at:
kate@icebreakercommunications.com